Archive for July, 2008

A Rant About Logons

Friday, July 18th, 2008

I doubt if this will even get read by anyone who can do anything about it, but I probably have joined a few thousand online websites that require a user name and password to get back in. Since I do online promoting, I use many email addresses to isolate the spam that is a sure result. As long as I stay active, it’s usually no problem.

But occasionally I run across something that reminds me I joined something way back and I decide for some reason to have another look at it. I click the logon page and nothing I enter works, so I click on Forgot Password. Now they want to know my email address or maybe even my user name before they can send it to me. If I can’t remember the password, how do they expect me to remember the rest?

Why can’t they do a search on my REAL name, that never changes and is almost always required when you sign up. As a programmer I KNOW it wouldn’t be that hard to do. Then if you argue there would be too many John Smiths, show what towns they live in and let you pick one. The password should be disclosed once you enter the answer to that silly security question you set up instead of emailed to a box you probably don’t even have anymore. I mean it’s not like they are giving someone access to your bank account, right?

I know, just sign up again with a fresh email address.

But why should you need to?

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